| |
|
|
|
 LiveVault
|
|
Meets Business Continuity Services Definition
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Onsite Business Continuity Services Hardware Provided
|
Optional
|
No
|
Yes
|
Optional
|
|
Offsite Disaster Recovery Service Availability
|
Yes
|
Yes
|
Coming in 4Q '08
|
Yes
|
|
Online Data Backup and Storage Services
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Onsite Data Backup and Storage: Full System State and Databases
|
Available
|
No
|
Yes
|
Available
|
|
Onsite Server Failover
|
No
|
No
|
Yes
|
No
|
|
Replacement Failover Servers within 24 hours
|
No
|
No
|
Yes
|
No
|
|
Redundant Backup Facilities >2000 Miles Apart
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Windows 2000, 2003, & 2008
|
Yes
|
Yes
|
Yes
|
Yes
|
|
SQL, Oracle, Exchange, File Servers, etc
|
Yes
|
Yes
|
Yes
|
Yes
|
| |
|
|
|
LiveVault
|
|
Linux & Solaris
|
Yes
|
No
|
No
|
Yes
|
|
YOUR staff manages disaster recovery services (event)
|
Yes
|
Yes
|
No
|
Yes
|
|
VENDOR manages disaster recovery services (event)
|
No
|
No
|
Yes
|
No
|
|
YOUR staff manages business continuity services Administration
|
Yes
|
Yes
|
Yes
|
Yes
|
|
VENDOR staff manages business continuity services Administration
|
No
|
No
|
Yes
|
No
|
|
Microsoft Storage Server & Virtualization (Server Failover)
|
No
|
No
|
Yes
|
No
|
|
Proprietary Storage Software
|
Yes
|
Yes
|
No
|
Yes
|
|
Block Level Incremental Backup
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Onsite NAS Server Provided
|
Optional
|
No
|
Yes
|
Optional
|
|
Bare Metal Restore Capable
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Restoration to Dissimilar Hardware Capable
|
No
|
No
|
Yes
|
No
|
| |
|
|
|
LiveVault
|
|
Media Used for Delivered Restores
|
Online and FedEx Delivery of Replacement NAS
|
Online and FedEx Delivery of CD Media
|
Online and FedEx Delivery of Failover Server
|
Online and FedEx Delivery of Replacement NAS
|
|
Service Level Agreement (SLA)
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Customer Support Hours
|
24/7/365
|
24/7/365
|
24/7/365
|
24/7/365
|
|
Online Data Backup and Storage Prices (Est. 100GB w/1YR Retention)
|
$13GB
|
$7GB
|
$4GB
|
$10.50GB
|
|
Onsite Backup Pricing
|
No Extra Costs
|
No Onsite Backup Available
|
No Extra Costs
|
No Extra Costs
|
|
Onsite NAS Server Price
|
No Extra Costs
|
No Onsite NAS Available
|
No Extra Costs
|
$200 per month
|
|
Onsite Server Failover Pricing
|
$200 per Server for Server Failover
|
No Server Failover
|
$75 per Server for Server Failover
|
No Business Continuity Plan Server Failure
|
|
Website
|
sungard.com
|
amerivault.com
|
granite-mountain.com
|
ironmountain.com
|
|
Phone Numbers
|
800-468-7483
|
800-774-0235
|
501-291-1284
|
800-638-5518 Ext. 7878
|
